Website Terms of Use

These Terms and Conditions of Service and Sale relate to the use of and the purchasing of anything from the Kukaye website (https://kukayeltd.com), or any associated platforms. By accessing our website, registering an account or purchasing from our website you automatically agree to these Terms and Conditions.

Parties

"Kukaye", "we", "us" or "our" refer to 'Kukaye Company Limited", trading under the name "Kukaye", being a registered in, existing and operating under the laws of Tanzania. "You" or "Your" refers to you as the customer and holder of a Kukaye account or otherwise the user of our website and products.

Use of our website

Your use of the website, opening an account with Kukaye and/or the ordering of anything from Kukaye creates a legally binding contract between you and Kukaye that is subject to these Terms and Conditions.

Governing law

The use of the website, opening an account with Kukaye and/or the ordering of anything from Kukaye is subject to the laws of Tanzania. You agree to submit to the exclusive jurisdiction of the courts of Tanzania in relation to any dispute between you and Kukaye.

Warranties & Liability

Except as expressly stated in these Terms and Conditions or on Kukaye's website, Kukaye makes no warranty or representation as to the merchantability, fitness for a particular purpose, suitability or efficacy of any product purchased by you from Kukaye.

1. Warranties, conditions and representations whether express, implied, statutory or otherwise, relating in any way to the website, your use of the website and the information, products supplied, offered to be supplied or advertised or accessed through the website; and
2. Liability (including for negligence) to you or anyone else in respect of any loss or damage (including special, indirect or consequential loss or damage), costs and expenses suffered by you or claims made against you arising from or in connection with your use of the website and the information, products supplied, offered to be supplied or advertised or accessed through this Website for any reason whatsoever (including negligence).
To the fullest extent permitted by law, Kukaye's maximum aggregate liability for any product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount paid by you to Kukaye in respect of the product excluding any amount paid for delivery.

No warranty for use of website

While Kukaye endeavours to ensure that no computer virus or malicious software is contained on our website, Maoli makes no warranty as to your use of the website and Maoli will have no liability for any damage to your computer or other hardware as a result of your use of the Website.

Limitations & permissions

https://kukayeltd.com contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

You may not make use of any logo or trademark displayed on the website without the express written consent of Kukaye. You may link to the website from any other website provided that you agree to immediately remove that link if requested by Kukaye.

Alteration of Terms of use

Kukaye reserves the right to change these terms of use at any time, its discretion with or without further notice, and without any explanation of justification for such change.

Links to 3rd party websites

The website contains links to websites that are not controlled by Kukaye (Third Party Websites). These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). Kukaye makes no promises or warranties as to the content or security of any Third Party Website and you link to and use any such Third Party Website at your own risk.

Privacy

We collect, hold and protect the personal information you share with us in accordance with our Privacy Policy. Please read this for detailed information regarding our approach to your privacy.

You're in control of your personal information, and can ask for us to share this with you or delete this at anytime. To do this, simply email info@kukayeltd.com and we'll action your request within 20 workings days.

Consent to use cookies

Our website uses cookies to give you the best user experience. Read more about the use of cookies.

Consent to receive email communications

By using our site, registering for an account or making an order, you consent to us sending you relevant transactional emails about your user account and/or order.

You can opt to receive Kukaye promotional emails from the form at the bottom of the homepage of our website, when you place an order, or when you register for a Kukaye account. You can unsubscribe from these promotional emails at any time (simply click on the link in the footer of any promotional email we send you). We allow you to unsubscribe from all, or chosen promotional email newsletters (or re-subscribe if you change your mind and want to start receiving these again).

If you unsubscribe from promotional emails:

Your account will still be valid, and you'll retain any Kukaye Rewards, and

You will continue to receive Kukaye transactional emails regarding site usage, orders and account status.

We allow you to unsubscribe from a small set of transactional email reminders relating to your Rewards. Simply click on the link of any promotional emails that we send you to manage your preferences. You cannot access the manage preferences page from transactional emails or My Account on our website.

You can choose to receive no emails from Kukaye and join our email blacklist. Simply contact us at info@kukayeltd.com. However, please note, this means that you will not receive any order confirmation emails or delivery updates. Once you have requested to receive no emails from us, we cannot reverse this.

Consent to receive browser notifications

When you visit our site for the first time, we will ask you whether you would like to receive browser notifications from Kukaye. You can unsubscribe from browser notifications at any time by clicking on a notification and accessing your notification settings as per your internet browser software.

Mobile terms of service

The Kukaye mobile message service (the "Service") is operated by "Kukaye", trading under the name "Maoli"("we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Kukaye's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Kukaye through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.).

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

For Service support or assistance, text HELP to Kukaye or email info@kukayeltd.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.